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FAQ (Frequently Asked Questions)

Price Matching

When using the "Price Match" option, please be informed about the Following before submitting this Message to us.

Please- Dont send any messages trying to compare prices with "Unknown "shops, Official shops and in Europe
Also , be sure the same product is mentioned.

At RCMarket we want you to get a good deal on the products you love. We know that you might be able to find a cheaper price at some ghetto online store.
A store that has no contact info, no return policy,  and bad reviews. So, we are willing to match the price of other stores , But this have to be fair.
Selling a radio, and in case of trouble to avoid the customer its not our way of life. Our support is more important then the product itself.
To receive a price match, please read the conditions and make sure you qualify for a price match and then submit a request.

Conditions

  • Price Matches are honored on identical items only. The product we are matching needs to be the same brand, including same Warranty.
  • The item must be brand new and in stock.
  • We only price match with Official stores within the EU and the products have to come from official Importer/Producer in Europe.
    Example: Graupner is Official distributor for JR, and any JR pitem which is not Originated from Graupner, doesnt count, it will not be covered with warranty.
  • We don't match ebay. Reseller must be an authorized dealer of the item you wish to purchase.
  • If you happen to find a lower price anywhere on an identical item, just show us the price and we will match it!


We are working hard to bring you low prices. If you have found a better price for this item, at another authorized dealer, we will match it guranteed.
We will provide you with an individual response. This is not an automated process, but we will respond as quickly as possible. If you need a more immediate response,
please call +32 486 808080

If you find a lower total delivered price on an identical item from another factory-authorized dealer, we will do our best to meet that price.
Simply make your request for a price match on-line at the time of order by including the competitor's URL for the item in the comments section of your order form.
The comments section is the last section before completion of your order. We will acknowledge your request within 1 business day and in the unusual event we can not honor the match
you will be given the opportunity to cancel. Please note this is a manual process and you will not be able to physically adjust the price on your on-line order.

* If the competitor limits quantities we reserve the right to do so as well, and if the offer is footnoted by "while supplies last",
we reserve the right to confirm that the competitor still has the item in stock. Our Price Match does not apply to competitor's bonus offers, free offers, auction websites,
non-retail (wholesale) websites, private sales, special orders, typographical errors, clearance sales, liquidation sales, mail-in rebate offers,
or where a service commitment is included in the transaction. Internet competitor offers must include shipping and handling charges as the basis for comparison. 
Additionally, we must be able to verify that it is the exact same product in brand-new condition.

Price matching is subject to providing proof of the manufacturer's part number and availability of the product. (i.e., current dated advertisement, register receipt,
copy of webpage or catalog page) of a lower price. The terms of this guarantee are subject to change without notice.


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